What makes healthcare unique and complex is that it involves both internal constituents and external stakeholders, multiple processes and a number of technology dependencies.

This podcast is for practice administrators and healthcare providers who are looking to make improvements to their clinical operational processes. We must start with understanding what our vision is for our practice and then contemplate how these operational improvements will support that vision. Your vision provides a north star for the critical decisions your practice is making on behalf of the patients that you serve.

It is critical we examine our internal processes and workflows (both processes and people) that support how the practice is run. Making internal process changes may support your vision but it is important to understand the change management involved when those changes is made.  Listen in for more details on the expert opinion of Ken Bradley, Chief Health Innovation Officer for more detail.