Vivlio Health employs workflow automation technology in a web-based environment that records, tracks, and reminds staff of important milestones as the patient and her caregivers gather her medical history.
Clinical support staff are the unsung heroes in a provider’s office. Most physicians would agree, without Certified Medical Assistants, Front Office Staff, Nurses, and Medical Records staff, a practice would collapse. One of the most difficult challenges is collecting and presenting medical history for a new patient. Often, keeping track of these patients, especially those referred outside of a health system or clinic, is very time consuming and cumbersome. Staff use excel spreadsheets or notepads to keep track of these patients, notate where medical record requests originated and to whom and whether proper release of information forms have been signed, all prior to the patient being seen.